This week, we want to share a “Case of the Week” from our Grayson, KY office as told by our Regional Director, Tammy Black.
A veterans’ wife came into the Grayson Office and needed assistance. They were having issues with her husband’s disability compensation from the VA. They had propane heat, but had run out of propane. The young children were sleeping in the living room where they had electric heaters. They couldn’t even play in their bedrooms. She explained that he had been given the run around by so many veterans’ agencies that he refused to come inside with her.
I assured her that we WOULD do something. I went out and spoke with him at the truck and told him how thankful we were for his service. I explained what we do and that we would do our best to help them in this hard time. He said thank you, but I could tell he was hesitant. With help from Habitat for Humanity, we were able to fill up their propane and we also paid on their upcoming electric bill.
The sweet little girl hugged me and thanked me for getting us heat. It was one of those moments that reminds you why you do what you do. In the office, we took it a step further and adopted the family for Christmas. We bought toys and clothing for the children, others donated as well.
Now, the whole family volunteers in our office and helps us give away food to other veterans in need through our food pantry. This family has become a big part of our Grayson team all because of that one day that they needed a little help. It is an honor to give back to someone who gave such sacrifices so that we could do this job that we do so freely.