This week, we are sharing a “Case of the Week” from our Liberty OH office as told by our Services Director, Bob Julian.

An elderly veteran in his 80’s is now living at an assisted living facility. His wife came to our office very upset and distraught. She wasn’t satisfied with the care that her husband was receiving and desperately wanted to help him move to a place that he would feel comfortable. She wanted to help him move to the Sandusky Veterans’ Home.

She called around and sought help and guidance from several agencies. She told me that Veterans’ Outreach is the only one that even took their problem seriously.

We arranged transport for the veteran with a local carrier. We were also able to gift them a tote bag full of groceries through a grant from Walmart Foundation. He will be at his new home in just a few days. His wife was so grateful. She left with a great sense of relief, joy, and tears of gratitude.

This week, we want to share a Case of the Week from our Grayson KY office as told by Tammy Black, KY Regional Manager.

We had a volunteer bring their neighbor into the office that was in desperate need of a new roof and just having a hard time. The roof was leaking and they had no extra income to fix it.

A new roof is more than we are able to do, so I called my contacts at Habitat for Humanity and told them of the story. We were able to help them with other needs and gave them a box of approximately 60lbs of food to help them for a few weeks.

I got a message today from Mary of Habitat with a picture of their new roof. I am so happy that we have such a good relationship to partner with so many other agencies so we can help our Heroes to the full extent of our abilities.

Today’s Case of the Week to share comes from our Liberty Ohio office.

Our Services Director, Bob Julian met with a married couple. The man is recently discharged from the Marines after many years of service and deployments. The lady is in the National Guard. They have children and another on the way.

The man’s place of employment has recently hit some hard times and he no longer has work. They came to Veterans’ Outreach for help with rent and groceries. We were able to help with both. Additionally, we gifted them with a large tote of groceries through our “Serve Veterans NOW” food pantry made possible by a grant from the Walmart Foundation.

We also have a lead for work for him. All of that happened in their first meeting with Veterans ‘ Outreach, it’s great to be in a position where we can do this – with heartfelt thanks to generous donors.

Today, our “Case of the Week” comes from our Liberty OH office.

A veteran had been referred to us from the VA Clinic right up the street from our office. He served in Vietnam in the Navy. He said he was what would be called a Navy Seal today. He went on many missions that even today he is forbidden to talk about. During his time, he was sprayed with Agent Orange.

Last year he got a call from the VA in DC to question him about his service in Vietnam and any health issues he was having. They advised him to go to the nearest VA to get checked out. He went, found several health concerns, applied for service related disability and was denied! They told him they couldn’t find his records, they were burned in a fire.

He was very distraught. Our office listened to him, helped him with our Serve Veterans NOW Food Pantry tote of groceries as well as guidance on how to proceed with his claim. He was very thankful and said it made a real difference “to know that someone out there cares about us veterans”. The grant from Walmart for the grocery totes has touched another veteran with some real help to get through the day and the days ahead.

This week, we bring you another “Case of the Week” from our Sarasota Florida office as told by Bob Graham, our Regional Manager.

After spending a lot of money on medical issues, this Clearwater veteran was advised by his case manager to contact us on his overdue electric bill, which he was unable to cover. He was about to go into the VA hospital for surgery which worried him (his VA psychologist says that he has PTSD, “generalized anxiety disorder and Panic Disorder with Agoraphobia”) as he might be returning home with no lights available. I guaranteed the payment to Duke Energy and it was promptly paid, with assistance from a local Sarasota resident who wanted to help as well. The vet says “you’ll never know how much you helped out when I really needed it!”

This week, our “Case of the Week” comes from our Sarasota office. Regional Manager Bob Graham wants to share something that happened just last week at their office.

He wrote: This is a little different this time as it is not about a vet we helped but an interesting story I think. Our Sarasota office is next to a medical services place with erratic hours. Last week a woman came to our office to ask what I knew about the hours (not much!). She saw the “Veterans Outreach” on our door and asked what we did for veterans. I explained our non-profit status and our efforts in assisting veterans unable to meet their financial obligations. The phone rang with another veteran asking for our help and I invited her to listen so she really “got it.” The vet had a “past due notice” from Duke Energy and we can cover most of it within our usual limits but the full amount would be over it. I told the veteran what we could do and he was tremendously grateful but my visitor asked how much we were short of the full amount and wrote out a check on the spot to cover the gap, promising to return monthly whenever possible to make further donations!

This week, we have a “Case of the Week” from our Liberty Ohio office. We have known this veteran for many years, he has helped us with our IT needs, often for free. He has a wife and family, and he works as an IT Specialist. He has been wanting to get a certification in PLC Programming so that he would have greater employment opportunities. However, he hasn’t been able to manage it financially. He came to Bob, our Services Director, and discussed the problem. Bob was able to use his contacts and wrote letters to help this veteran get accepted at the training facility, with most of the costs covered by grants Bob helped to locate. The veteran is very grateful, as you can imagine.

This week, our Hartselle Alabama would like to share an inspirational story with you.

A local volunteer, Connie Cobb, took it upon herself to organize a food drive for the veterans that we serve. She worked with a neighboring church called Breakthrough Church. Through their efforts, they collected 19 bags of non-perishable foods. The office is just elated to receive the generous gifts. The foods will be donated to veterans in need.

Thanks to our neighbors in the community, we are able to care for those that served us and have protected our way of life.

This week, we want to share a “Case of the Week” from our Grayson, KY office as told  by our Regional Director, Tammy Black.

A veterans’ wife came into the Grayson Office and needed assistance. They were having issues with her husband’s disability compensation from the VA.  They had propane heat, but had run out of propane.  The young children were sleeping in the living room where they had electric heaters.  They couldn’t even play in their bedrooms. She explained that he had been given the run around by so many veterans’ agencies that he refused to come inside with her.

I assured her that we WOULD do something. I went out and spoke with him at the truck and told him how thankful we were for his service.  I explained what we do and that we would do our best to help them in this hard time.  He said thank you, but I could tell he was hesitant.  With help from Habitat for Humanity, we were able to fill up their propane and we also paid on their upcoming electric bill.

The sweet little girl hugged me and thanked me for getting us heat. It was one of those moments that reminds you why you do what you do.  In the office, we took it a step further and adopted the family for Christmas.  We bought toys and clothing for the children, others donated as well.

Now, the whole family volunteers in our office and helps us give away food to other veterans in need through our food pantry.  This family has become a big part of our Grayson team all because of that one day that they needed a little help.  It is an honor to give back to someone who gave such sacrifices so that we could do this job that we do so freely.

This week , we want to share a heart-warming “Case of the Week” from our Liberty OH office.  

A veteran came in to get help with groceries and bus passes.  He particularly needed the bus passes because he needed to get to the VA Clinic for medical concerns.  As Service Director Bob talked with the veteran, he asked him how he was feeling today.  The veteran said he wasn’t really feeling very well, that he had been losing blood and was getting very concerned.

As they talked, Bob decided that he would help this veteran a little more than we usually do.  He gave him a gift card for groceries, some bus passes, and a ride in his own car to the nearest VA medical facility.  The veteran was very grateful for the urgent care attention.