This week, our case comes from our office in Hartselle Alabama.

Recently, a VA HUD caseworker came in and asked if there was something we could do to help a veteran that he was working with. This veteran was given a place to stay by HUD and a card for food, but was robbed and lost his food allotment by the robbery.

We said certainly, went to the food locker and fixed him up with a box of food to carry him over until HUD could replace his allotment card. The Alabama VA HUD caseworker and associates were very appreciative of our help, as was the needy veteran.

The overall dignity and quality of life for each veteran that comes to us is our primary concern, often times that means meeting the most immediate need.

Today, we bring you a “Case” from our Grayson KY office as written by our Regional Manager Tammy Black.

We had a 20-year veteran come into the office with his wife and child. The veteran was very concerned about his little girl. The child has a disease that causes her teeth to decay away and is very painful. The came in and explained that she was going to need them all removed and it was going to cost them $2700 and they did not have the funds to pay for it.

Although that is much more than we could help with, we were able to give them $100 check towards her dental and we also gave them a whole months worth of food from our food pantry so that their grocery money could also go towards the dental which should enable them to put quite a bit more to the bill. As a side note, our food pantry is filled with all food groups including meats and fresh foods.

As he was leaving the office, he broke down in tears because we didn’t make him beg like other agencies had. We are so happy that we can help make this little girls life better considering the sacrifice her father made for us!

This week our highlighted “Case of the Week” is from our Lexington, KY office as written by our Regional Manager Donna Lillis.
I will call her Ms. Dee. She is one of our homeless veterans. She is one of the nicest people I have met, very humble lady. She was in the Army almost 6 years. Afterward she got married and had one son. Her husband left her and she was forced to get a divorce. Struggling she did manage to work and raise her son. Then he moved from NC to Lexington KY. She decided to move here to be close to her son last year. She tried to find work and it didn’t work out to stay with her son.
She found her self homeless for the first time in her life. She came into the office to see if we could help her. She didn’t have rent or utility bills, nor a place to cook food. She did find a woman’s shelter that accepted her. They tried to find her a job. On one of her visits here she picked out some work clothes from our clothes donations. I told her they were free and she said I don’t have any money but I can help straighten the clothes for you. She spent about 3 hours sorting the clothes neatly.
Every time she came in she had a large tote bag that held all of her belongings, couldn’t leave anything at the shelter. She had no transportation so she had to take the Lex-Tran Bus to and from the shelter. She was so excited she had gotten a job at Wal-Mart. We had become friends and she couldn’t wait to share the good news. She picked a few more clothes, tooth paste, tooth brush, shampoo, soap, lotion and few other things. I am glad we were able to help her out. She had overheard me talking about my brother who has been in ICU for over 2 months. She asked me his name and said she would be praying daily for him.
A few days later she stopped in to ask about my brother. I said how is the job going? She hung her head and shaking no. It didn’t work out. I said now what are you going to do Ms. Dee? She said I want to go back to NC where my church and friends are. I do not belong here. I am not a person that can live homeless. I will have to stay until I get work to buy a bus ticket. I ask her how much and she had checked on it at the library on line. I said when do you want to go? She said as soon as possible. I called Bob and ask him if Veterans’ Outreach can send her to NC. He agreed and I printed her ticket off to leave the following day. Tears from both of us flowed. Ms. Dee said I can never thank you and Veterans’ Outreach enough. I’ll be praying your brother, you and veterans Outreach. She had a 25-hour bus drive ahead of her.
Monday morning, I received a nice email from a library in NC (she had no phone)
Hello Mrs. Donna,
How are you and your brother doing? I just want to thank you and Veterans’ Outreach again and let you know I made it safely to NC.
Praying,
Ms. Dee

This Case of the Week comes from our Sarasota FL office as written by our Regional Manager, Bob Graham.

The spouse of a veteran we had assisted over a year ago contacted us recently with a Florida Power & Light demand for an overdue $184.47 or shut down.  Her spouse, the veteran is in Tampa General in ICU in a coma after two surgeries  (in addition to 4 more in the last 7 months).   The veterans’ wife is virtually living at the hospital and is not working. Carl is 100% service related disabled. He has not been employable for years.

Bob Julian, Services Director, was visiting the Sarasota office when the need was brought to my attention. He gave approval on the spot to guarantee payment to FPL. The veterans’ wife was really relieved that she had one thing less to worry about and could concentrate on Carl’s recovery.

A veteran came to see us that cannot work with 60% service related disability. He suffers from depression, mostly due to the injury he sustained in the service. He has had many surgeries for his back problems, but continues to suffer.

The veteran wanted our help to renew the registration on his car, he stated he was “just plain flat broke”. We were able to help him with that problem, and he says he “feels better already”.

This week, we bring you the “Case of the Week” from our corporate office in Liberty, Ohio. A female veteran, recently returned from overseas deployments came to our office with an emergency situation. She had recently lost her job, but had just found a new job.

She had a couple of situations that were really troubling her, and potentially standing in the way of her new employment. She didn’t have enough funds to put gas in her vehicle to get to work until the first payday. She also needed to get new glasses for the job. The VA did the eye exam for her, but couldn’t get the glasses done.

Bob, Services Director, helped her with checks for gas over the next couple of weeks and set her up with an emergency appointment with a local vision center for glasses in one hour.

This veteran has new hope for the future, and we are grateful to have helped her take positive steps into her future.

Our “Case of the Week” comes from our Sarasota FL office.  Regional Manager Bob Graham shared with us…

A female veteran approached the Sarasota office for assistance on an overdue, and large, water bill.  She’s a single mom, past deployment in Iraq and Afghanistan with resulting service incurred disabilities and ailments –  including PTSD, depression/anxiety, shoulder and knee problems, and left foot broken in the last deployment w/residual pain.

Her case manager says that she’s a candidate for 100% disability and no way can she work – Ashley applied for disability pension in March 2012, suspended active follow up and began again in March, 2015.  She’s desperate for help.

Veterans’ Outreach guaranteed payment to the water company for as much as we can do, and have helped her find other sources for the balance.

She’s relieved!

Today, our Case of the Week highlights a veteran that visited our office in Decatur, Alabama. This following was written by staff at the office.

We had a Veteran call us today, really down and out. He had no money, no food and no place to stay, and little hope.  He has a check coming in on his disability this Wed.  but didn’t know what to do until then.  We asked if he could find a way to come into the office, and he said he would make a way.

He arrived being driven by a Decatur Police officer, who was trying to help him out. The Decatur team was able to provide him with a sack of groceries, and a motel room for three days until his check arrived.  The officer stated that he had no idea that Veterans Outreach was here, and that he was exceedingly glad as he runs into Veterans needing such assistance several times a week.

Thanks to our Decatur team, another alliance has been formed in the area to help veterans.

Today we bring you a case from our Decatur Alabama office, as written by Chuck from the Decatur office.

This week we had the widow of a veteran who asked for help with her utilities. She came in on Monday and submitted the paperwork, but did not tell us that she was due to be cut off the following day.

When we arrived at the office on Wednesday, there was a message from her that her lights had been cut off, and she was worried about her food and her Insulin, as she is a diabetic and it will ruin without refrigeration.

We phoned the utility, found out how much it would take to get her reconnected and took a check down to them right away. Her lights were restored that afternoon and she was extremely grateful that her food and medicine was saved.

Our highlighted case this week comes from Decatur Alabama. This should never happen. . .

Decatur office had a Veteran call today stating that he needs some help.  He is behind on his utility bill and fixing to be homeless.  His only income is SSI, and he is eating out of dumpsters to try to get by.  The amount he owes on to the utilities is $95.00.

We asked him to send in all his information and we would help, as well as call the utility company to stop any action against him.  Also, told him who to contact to receive help from HUD for housing, and gathered him a basket of food, soap, tooth-paste, toothbrush and canned soup to help him get by. Bob, the Regional Manager, called the utility company to avoid termination.