This week our Case of the Week comes from our Sarasota, FL office written by our Regional Manager, Bob Graham.
The Sarasota office was approached by a friend of a veteran who has advanced cancer and is spending his available money on treatments. The friend said he has to have emergency repairs to his bathroom which currently is not usable – she would advance the money but cannot afford to be out of pocket more than briefly and will only do it if we can reimburse her. We looked into the situation, determined that she was accurate, reimbursed her for the repairs and the cancer patient has restroom facilities again! 
We are so happy we could help this veteran who so desperately needed it.
This week our Case of the Week comes from our Sarasota, FL office written by our Regional Manager, Bob Graham.
The prospective landlady of a homeless veteran, dedicated to helping such vets but not bearing the full cost, approached the Sarasota office on his behalf. 
All the application elements were in place except for the requisite fee – we stepped in, guaranteed the fee in advance of the actual check, and she waived the waiting period for the check to arrive and allowed the veteran to move in immediately. He’s happy and so is she!
We are so happy we could help this veteran is no longer be homeless!
This week’s Case of the Week comes from our Sarasota, FL office written by the Regional Manager, Bob Graham.
We were contacted to assist a veteran on an energy bill he cannot meet.  He is unfortunately disabled from a service-incurred back problem which has limited his ability to work. And, Now – due to his bus being rear-ended, he cannot work at all.
I’ve counseled him on how to pursue a more meaningful VA pension and have covered his utility bill.  He is vastly relieved and will pursue enhanced benefits to help meet his obligations.
We are so happy we could help!
This week’s Case of the Week comes from our Hartselle, AL office written by our Event Coordinator, Mike Johnson. 
We had a family come in that had “adopted” a 96-year-old WWII vet. They had stated that he was living with his son and had been living in conditions that would be hard for young people to endure. 
Winters were 30 degrees in his house and summers were stifling hot. Church folk that they are, when they went to visit the vet, she told her husband that day that the man was coming home with them. 
They came to our office and we supplied them with some food and clothes from our pantries and will help with their next utility bill. The people had heard of us through our employees at a Walmart, our contribution tables also serve as an advertisement as to who we are and what we do.  
We are very glad that they came in. 
Today, we want to share a “Case of the Week” from our corporate office in Liberty Township, Youngstown Ohio.
Pooped Out on Personal Problem
A veteran came to our office in despair over his water bill. He had a disconnect notice and owed a whopping $1,300. He had two recent surgeries for his neck and his back and was still suffering from other physical ailments.
He had visited other agencies but wasn’t able to find help anywhere. He had called the water company but wasn’t able to improve his situation. Bob, our Services Director, asked the veteran why his water usage was so high – the veteran responded, “Have you ever had diarrhea?” “For a month?” Bob didn’t have an answer for that.
He called the water company, explained the situation, and was able to negotiate a payment plan and cancel the disconnect. Veterans’ Outreach paid for the 1st month of the plan.
Today’s Case of the Week comes from our Sarasota, FL office written by our regional manager, Bob Graham.
A local woman just lost her mother a couple of months ago. When this happened she decided to bring her father down to live with her from Missouri. 
He has a number of physical issues – essentially stemming from a jeep accident when he served during the Korean “conflict” – which has affected his quality of life. 
He approached the VA many times on getting some pension benefits but it has been resisted and he has not even heard from them for the last 1 1/2 years. 
She wanted advice on how best to have the situation looked at now that he is in FL, asked one of the local Sam’s Club employees on where to go, and she was told to contact our office. I went through the various possible channels with her, suggested the most relevant contact for her and she will follow up – keeping us informed on how it is going. Veterans’ Outreach is frequently used as a valuable information source as well as a possible donor of financial assistance.
We are happy would could help this veteran find the answers he so desperately needs.
This week our Case of the Week comes from our Sarasota, FL office written by Jan Worrel, our EC there.
We had a wife of a veteran call us this week. They needed help with their electric bill. It is from Lakeland Electric, not an electric company that we get a lot of requests for. Bob had about a year ago, filled out paperwork for Lakeland Electric stating we were a Non-for-Profit Veterans Organization and sometimes we do get a request for Lakeland Electric, so we can be classified as a Charity Organization. 
She went on to tell me that her husband had a biopsy on his chest wall. The biopsy came back with atypical Lymph nodes, due to the type of atypical lymph nodes, they have to send the pathology slides out to Mayo Clinic for further evaluation on how to treat him. In the meantime, he fell at work and possibly has torn his rotator cuff and is unable to work now.
We were able to assist them with their electric bill. 
We are happy we could help in this time of great need!
Today, we would like to share a “Case of the Week” from our office in Liberty Township, Youngstown Ohio. 
Two Agencies are Better than One!
A veteran and his wife came to our office, quite distressed. He is immersed in a battle for his disability claim. He has eight bulging discs that are actually visible without looking for them.
Their water had been shut off for over a week, keep in mind this is July! The amount they owed was more than we could handle. Bob referred them to a local agency that we often work with. They were able to come up with a substantial amount, but only if Veterans’ Outreach would pledge the remainder. We did, and their water was turned on the same day.
How do you spell relief?
This week, our “Case of the Week” comes from our office in Hartselle, Alabama, written by Mike Johnson, our EC at that office.
This week we had a female veteran come to our office in despair, she had fallen behind on her utility bill. She had already received a partial bill payment from Veterans Outreach, however, the utility company told her that they would cut her utilities off if she did not pay the full amount on this day.
With a heat index of 103, this was a no-brainer for this office, we paid the extra money. The sad thing about this story is that the amount that the lady needed was equal to the amount that many of us spend for a night out on the town, 200 dollars can make a huge difference in someone’s life.
We are so happy with could provide her with the means to help keep her electric on and her home cool in this Alabama July heat!
This week, our “Case of the Week” comes from our corporate office in Liberty Township near Youngstown Ohio.
It’s July, and we are having a very warm summer. 
A veteran and his wife were referred to our office from a local agency. He had recently lost his job that supported his wife, 2 children, and himself. He was devastated. Due to the sudden loss of income, his utilities were near shut off status. Bob Julian, our Service Director, was able to broker an arrangement with one of the providers for a payment plan they could afford. We were able to make a payment on the other one to bring the account to current.
We put together the Serve Veterans Now Food Pantry tote bag of foods to feed his family for about a week, and also gave him one of our Daily Food Pantry bags. He and his wife were able to look through the Heroes’ Closet for some articles of clothing. 
I am so relieved that they will have electricity to help cool their home during this heat wave.As he was leaving, he said “This is the only place that was able to help us”.