A veteran called for help – but was very difficult to understand. We figured out that he was a stroke victim. He confirmed it, communicated that he was just out of the hospital after the stroke. He went home and found that the local utility had shut down his power for non-payment.
With the Florida temps running above 100, he was very uncomfortable and asked for our help. We know these temps are dangerous, especially for the infirmed. We immediately called the utility, guaranteed the payment and, much to his relief, his power was back on within an hour!