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Edward M. Lynch was born January 29, 1947 and passed on January 7, 2021.

“A veteran is still a veteran, by any other name, just like a ROSE!”  I wrote that almost three decades ago when I first started developing and building the organization.  I wanted to plant my feet firmly in a mission where every vet was treated equal. The soldiers that shared a fox hole together didn’t

LIBERTY, Ohio (WYTV) – You don’t have to be a veteran to help veterans. One man from Liberty and his wife have been helping out local veterans for years. John Ely isn’t a veteran, but he is familiar with the needs of veterans. His father survived in Pearl Harbor and his brother suffers from PTSD

Today, we’d like to share a “Spotlight of the Week” with you.  This originates from our corporate office in Liberty Township, north of Youngstown Ohio. “Unity is strength, when there is teamwork and collaboration, wonderful things can be achieved.”  (Mattie Stepanek) Veterans’ Outreach partnered with a local veterans group at Thanksgiving.  The group provided huge bags of groceries

Today, we would like to share a “Case of the Week” from our office located in Liberty Township, just north of Youngstown Ohio.   Veteran’s Major Home Repair Problem Solved   A local well-known veteran caseworker has the opportunity to help veterans with major home repairs through a new program.  A veteran needs his porch

Today, we’d like to share a “Case of the Week” from our Sarasota FL office. Veteran’s Fear of Power Shut Off RELIEVED Our Sarasota office was contacted by a veteran with a long history of homelessness.  The VA’s Hud-Vash program finally furnished him with an apartment from their list but, as is their policy, their

Today, we would like to share a “Case of the Week” from our Sarasota Florida office. Disabled Vietnam Veteran Maintains Independence Sarasota was approached by a veteran just released after 3 months, following live transplant. He has many other issues, generated by Agent Orange during the Vietnam conflict – e.g. PTSD, bi-polarity, depression, anxiety and

Hey Folks, Merry Christmas to all! has been one “Hell” of a year, God Bless us all, as we continue to try to survive.  At this point, we have lost 1/2 as many loved ones as we lost during WWII!  The Christmas Cheers will be labored, the Merry Christmas greetings will be muted from our

Today, we would like to share a “Case of the Week” from our Sarasota Florida office. SARASOTA VETERAN KEEPS COOL   A local veteran visited our Sarasota office.  He had lost his job due to Pandemic cutbacks and was very distraught because he could not  cover his electricity bill.  He was threatened with cutoff,  he asked

Today, we would like to share a “Case of the Week” from our corporate home located in Liberty Township, just north of Youngstown Ohio. VETERANS’ WIDOW “PAYS IT FORWARD” The widow of a recently deceased veteran gave us a call a week or so ago.  She let us know that her husband had passed on,

Editor’s note: This story corrects when a second delivery was planned. We regret the error. LIBERTY TWP., Ohio (WKBN) – Local veterans got a special treat on Tuesday.

LIBERTY, Ohio (WYTV) – You don’t have to be a veteran to help veterans. One man from Liberty and his wife have been helping out local veterans for years. John Ely isn’t a veteran, but he is familiar with the needs of veterans. His father survived in Pearl Harbor and his brother suffers from PTSD

Today, we would like to share a “Case of the Week” from our corporate home located in Liberty Township, north of Youngstown Ohio. FEMALE VETERAN GETS HELP WITH WATER SHUT OFF NOTICE A female veteran came to our office in a frantic state.  Her water was due to be shut off on that day!  She

John’s Editorial The Blood, the Guts, and the GLORY? Most Americans have stories to tell about personal experiences or of a loved one’s service to our country.  However, many stories won’t be told and we will never know the true essence of what happened that kept us all safe from tyranny. The IMPACT of war

Today, we would like to share a “Case of the Week” from our corporate home located in Liberty Township, north of Youngstown Ohio. HOMELESS FEMALE VETERAN NEEDS HELP WITH TRANSITION A female veteran came to us for immediate help.  Her husband had been working in a foreign country, he has been detained from returning due

Today, we would like to share a “Case of the Week” from our corporate home located in Liberty Township, north of Youngstown Ohio. HOMELESS VETERAN GETS HOTEL STAY WHILE WAITING ON PERMANENT HOUSING We have helped so many veterans with similar needs, but it never gets old or repetitive, every veteran has a unique situation

Today, we would like to share a “Case of the Week” from our corporate office located in Liberty Township, just north of Youngstown, Ohio. We want to share a dear letter that we received from a Veterans Group that are currently imprisoned at Northeast Ohio Correctional Center.  In the past, this group has done numerous fundraisers

This week, we would like to share a “Case of the Week” from our corporate home office located in Liberty Township, just north of Youngstown Ohio. Veteran Donates Mobility Scooter/Veterans Receive Mobility Scooter A very generous veteran donated a working Golden Companion Scooter.  He just wanted a vet in need to benefit from the freedom

Politics can be traced as far back as Aristotle, the “Father of Political Science”.  The very definition of politics is about people making agreements so that they can live together in groups such as tribes, cities, or countries and all share benefit from those agreements.  The problem is that we all think we know best.    Perhaps we should

Today, we want to share a “Case of the Week” from our home office located north of Youngstown Ohio in Liberty Township. Amputee Veteran Gets Help A Veteran visited our office with a couple of unrelated problems.  He had recently had his toes amputated and he needed his furnace repaired.  We were able to provide the medical supplies that he needed thanks

Today, we want to share a “Case of the Week” from our home office located north of Youngstown Ohio in Liberty Township. Agencies Work Together for Homeless Veteran A Veteran had fallen on some tough times and found himself homeless, he reached out for help from the local VA.   They were able to help him

Today, we want to share a “Case of the Week” from our home office located north of Youngstown Ohio in Liberty Township. Veteran Goes Home A Veteran became stranded in Youngstown after a series of unfortunate circumstances.  He wanted and needed to get back home to Buffalo, New York.  We purchased a Greyhound bus ticket

Today, we’d like to share a “Case of the Week” from our Sarasota, FL office as handled by our Regional Manager, Bob Graham. A previously homeless veteran was given an opportunity by the VA to move into an apartment.  They would cover the rent.  However, it was mandatory that the veteran obtain and pay for

Today, we would like to share a “Case of the Week” from our Sarasota Florida office. The Sarasota office was contacted by the VA to assist one of its cases.  Katherine, a veteran of course, is a single mom with a 2 year old daughter.  Due to the Pandemic, she has been unable to do

Today, we would like to share a “Case of the Week” from our Hartselle Alabama office. We were recently contacted by a veteran who was about to be released by a local hospital.  He was not from the area, just passing through and ended up in the hospital.  He needed two nights lodging to get

Today, we would like to share a “Case of the Week” from our Ohio office, just north of Youngstown in Liberty Township. Veteran Was In Over His Head An older veteran and his wife  purchased a house a few years ago.  It needed work, in the process of fixing up the house, they both fell

Today, we would like to share a “Case of the Week” from our Sarasota FL office. The Sarasota office was approached by a veteran who had been homeless until the VA Hud Vash program got him an apartment and paid the majority of the rental bill.  With complex knee problems, a required hip replacement so

Today we want to share a “Case of the Week” from our corporate office located just north of Youngstown Ohio in Liberty Township. We got a call from the local police that a veteran had been left homeless.  This veteran had an argument with his girlfriend and also suffers from alcoholism.  He has many struggles

Today we want to share a “Case of the Week” from our corporate office located just north of Youngstown Ohio in Liberty Township. A veteran came to us with great news that he had landed a good job.  The problem was that steel toe boots are required.  The veteran could not afford the boots, since

Veterans’ Outreach on Belgrade Avenue in Liberty gives out boxes of food to veterans from 10:30 a.m. to 2:30 p.m. every Monday, Tuesday and Wednesday by: Nadine Grimley Posted: Jul 27, 2020 / 04:36 PM EDT / Updated: Jul 27, 2020 / 05:47 PM EDT LIBERTY TWP., Ohio (WKBN) – The COVID-19 pandemic has taken its toll on

  Happy 97th Birthday Crazy Joe A Great Milestone for about anyone. Joe Lavinger, A WWII Veteran, was at the Normandy Invasion. He was helping to clear the mines in a mine sweeper called the USS Steady. After the War, he became a comedian and had his own band for 57 years. After that career…he

Today we want to share a “Case of the Week” from our corporate office located just north of Youngstown Ohio in Liberty Township. A veteran came to us with a problem getting to work “legally”.  His exhaust pipe had fallen off, his vehicle was very loud and part of it was still hanging on, but

Today, we would like to share a “Case of the Week” from our corporate office located north of Youngstown, Ohio in Liberty Township. A female veteran went to Columbus Ohio for the promise of some part time employment.  She also planned to help out with some family situations.  Well, neither of her plans worked out, she called Veterans’ Outreach to

  Link to PDF to 5th ANNUAL GOLF SCRAMBLE FLYER 9-11-2020  

Today, we would like to share a “Case of the Week” from our corporate office located north of Youngstown, Ohio in Liberty Township.   Veteran Falls Ill from Covid 19 A veteran that suffers from back pain and trauma has had to undergo many surgeries.  Sadly, he contracted the Covid 19 virus and was ill for several months.  His gas bill had fallen

Today, we’d like to share a “Case of the Week” from our Hartselle Alabama office. Recently we helped a veteran that had fallen on hard times, he had been very ill and had fallen behind on his bills. The power company was going to cut his power off the next day.  We called the power

Today, we would like to share a “Case of the Week” from our Sarasota Florida office. We were approached by a VA caseworker about a combat veteran  who served in Iraq and suffers from PTSD.  She had been working as a medical assistant.  As has happened with millions, she lost her job and is unable to pay her

Today, we would like to share a Case of the Week from our corporate office located north of Youngstown Ohio in Liberty Township. Fresh Start for Homeless Veteran A veteran came to us that was homeless, but had begun to turn his life around into a positive direction.  He recently secured a job, but was

Heroes’ Passage Development has been stalled, pretty much, along with the rest of America’s businesses.  The gears of our nation and its’ principals are in clutch mode. We still are hopeful and resilient to keep the life changing dream alive for this magnificent project for our vets in need of a change in life! One

    Click here for information

Our Nation Still Stands! From Veterans’ Outreach President   Is that all you got? Yea…One punch and then a second punch to the guts of our nation. With all of the ugliness that 2020 has given to us in less than a year? What’s NEXT? The PANDEMIC and then the Floyd Riots have been one

A veteran suffered a stroke and was hospitalized for a time.  After his release, he could not work.  He came to us for help with his rented appliances, he was at the point of losing all of them for non-payment.  We paid his bill, he was so relieved.  Now he could focus on recovery and

The Mission of a Pearl Harbor Survivor’s Son! To Tell the Story… Through My Father: A Pearl Harbor Survivor William Gordon Ely was my father and I am proud to be his son and share his story.  He was born in Gallipolis, Ohio where he worked on the family farm when he was just eight

  My Brothers and Sisters Across America and Our World We Need Each Other Like Never Before COVID-19, as you know, is paralyzing our country and most other nations.  We are all trying to wrap our heads around what is happening in this new existence that we all find ourselves in. You have heard now,

Today, we want to share a very special “Case of the Week” from our Grayson KY office as told by Regional Manager, Ray Layne. Anonymous Donor Helps Dozens of Veterans Wednesday, March 11, 2020, seemed like any other day; nothing that really stood out; nothing exciting: and then a phone call changed everything about that

Today, we’d like to share a “Case of the Week” from our Sarasota FL office, as written by Bob Graham, Regional Manager. Veteran Keeps Clean Payment Record A local veteran called our Florida office to request much-needed help.  His daughter had died some six weeks ago and he had been so wrapped up in covering

Today, we’d like to share a “Case of the Week” from our Hartselle Alabama office. Advocate Helps Veteran with Fresh Start A Veterans’ Outreach team member has become an Advocate for a “Brother” in the service of our country, in a very good way.  This Brother Veteran had fallen into homelessness through a series of

Today, we would like to share a recent event held at our Grayson KY office to  celebrate Valentine’s Day. VETERANS SHARE A MEAL SPONSORED BY LOCAL CHURCHES The Grayson office hosted a group of eighteen for a Valentine’s Day Dinner on February 13, 2020.  Eight local churches assisted in making this a great event for

This week, we would like to share a “Case of the Week” from Bob, our Regional Manager of the Sarasota Florida office. Veteran Mom Threatened With Power Shut-off  Notice Our office was contacted by a VA case manager.  Her client has recently had a baby, along with a couple of small children but had to miss work for a

Today, we want to share a short note of gratitude from a veteran.  We couldn’t give a better example of the Direct Aid Program in action. GRATEFUL VETERAN SHARES HIS VETERANS’ OUTREACH EXPERIENCE Michelle, I received your email late last evening. I am so grateful!  Thank you so very much! I have re-entered the workforce and am

Today, we want to share a recent event, a look inside one of our fundraising partner relationships. —  Veterans’ Outreach Staff Invited to Have Lunch with Prisoners At the NORTH EAST OHIO CORRECTIONAL CENTER Veterans’ Outreach was contacted by a coordinator for Veterans Inmates from a local medium-security prison.  They offered to do fundraisers for us

Today, we’d like to share a “Case of the Week” from our Sarasota Florida office as told by our Regional Manager. Veteran’s Panic Quickly Relieved A Florida based veteran called, crying.  He’s a single parent with a small daughter, and the power had just been cut off.  He felt that he had let the child

Today, we would like to share a “Case of the Week” from our Hartselle, Alabama office as told by Mike, Regional Event Coordinator for that office. Veteran Suffering from PTSD Connects Flare Ups with Intense Battles I took veteran over to the local VA hospital who was having a particularly hard time with a PTSD

Today, we’d like to share a “Case of the Week” from our Sarasota FL office. (This case is a very good example of how our programs work synergistically with other agencies to develop the best solutions for veterans.) A local female vet has been down on her luck – no job,  no income, facing shutdown

Today, we would like to share a “Case of the Week” from our Sarasota FL office as told by Bob Graham, Florida’s Regional Manager.   Veteran’s Tensions Relieved A veteran behind in his utility bill appealed to the Sarsota office for help.  With chronic congenital heart failure, intensified by seizures, he’s unable to work and

Today, we want to share a “Case of the Week” from our Sarasota Florida office as told by our Regional Manager Bob Graham. Solution for Distraught Disabled Veteran  The Sarasota office was contacted by a veteran who is a single mother – one child 2, the other just turned 5 – and discovered Veterans’ Outreach

Our Regional Manager, Bob Wheeler had a HUGE surprise when Jane Dow visited our office. Jane formerly headed up North Alabama Veterans in Huntsville Alabama. This organization coordinated services to assist with federal, state and local agencies to help with housing assistance for veterans. Our Office Manager, Carol Wheeler worked with Jane on many veterans

Today, we would like to share a “Case of the Week” from our corporate office located in Liberty Township, north of Youngstown Ohio. Homeless Veteran’s Makeover Success! A homeless veteran was referred to us by a Job and Family Services Caseworker.  The Caseworker had been able to help the veteran with housing and was now

Today, we would like to share a “Case of the Week” from our corporate office located in Liberty Township, north of Youngstown Ohio. Disabled Veteran Gains Independent Mobility A very generous person donated a street-worthy motorized wheelchair.  It sat in our Services Director’s office for a few weeks, waiting until just the right veteran came

Today, we would like to share a “Case of the Week” that includes a special visit from local supporters that visited our Hartselle Alabama office Local Pilot Club Flies High for Veterans The Decatur Alabama Pilot Club is an organization that hosts events such as golf tournaments and raffles to raise money for local veterans

Today, we would like to share a “Case of the Week” from our corporate office located in Liberty Township, north of Youngstown Ohio. Misguided Mindset Takes a Turn in the Right Direction A veteran and his wife came to our office for the first time, they had heard of us through a mutual connection at

A local veteran visited our office, seeking whatever assistance we could provide.  He is under treatment for severe PTSD, and his wife has just left him – saying she could no longer live with his sleeping habits.  He told us that he falls asleep for a couple of hours, then awakens every night because of

Today, we want to share a “Case of the Week” from our Sarasota FL office. Veterans Landlord Causes Water Shut Off A veteran that was just released from the VA Hospital contacted us, explaining and documenting that his water bill is included in the monthly rent and then is to be paid by the landlord

Today, we want to share a “Case of the Week” from our Sarasota FL office. Agency’s Referral Helps Veteran with Breathing Problems A veteran from the other side of the state was told by his VA case manager to contact us as the fastest responder in case of real need.  The vet had been discharged

Today, we want to share a “Case of the Week” from our Hartselle AL office. Veteran Suffering from PTSD is Inspiration to Fellow Veterans A veteran came to us for help.  He was having a hard time getting hired by a local high paying factory.  He said that he was running into trouble because he

This week, we want to share a Case of the Week from our office located in Sarasota Florida. Veteran Seeks Fresh Start   We were contacted by a married veteran with several small children that had recently moved to FL with hopes of new employment.  The job didn’t work out and things got very hot

A call came in from our local VA Clinic.  They were working with a veteran that was suffering from depression.  They had been able to help him with housing.  The problem was that the veteran’s phone had been shut off.  The VA staff was very concerned about the veteran being alone and unable to reach

The staff was fully engaged in another busy day of helping veterans and keeping the ship sailing.  We received a call from a Gold Star Mom that has been running across America to keep the memory of her son alive and to raise awareness of all of our service men and women.  She embarked upon

A veteran was referred to us from a local agency.  We often work hand in hand with other agencies and organizations to develop the best solutions for each veteran. His gas and electric were both terminated due to non-payment.  The utilities had gotten out of control when he was in between jobs.  Also, his kitchen

Today, we would like to share a “Case of the Week” from our AL office. Recently, we had a veteran come into our office to seek help with his utility bill.  He stated that he had just left the unemployment office and they had directed him to us. He has just lost his job of

A previously homeless veteran has an apartment thru the VA for he and his wife.  The monetary requirements to pay the application charge and other fees, which the VA is not allowed to cover, has left him short of funds to pay his utility charge and his case worker has asked Veterans’ Outreach to help

A veteran that drove into our parking lot was immediately noticed. His muffler had fallen off. This veteran is elderly and lives on a very meager monthly amount. He had nothing to spare to get his vehicle repaired. He asked for help with replacing his muffler. We were able to help him negotiate a good price to get his

The mother of a veteran called regarding possible assistance on an apartment that she and her son shared – including the rent. We told her that that was possible depending upon required documentation. We did not hear further until about a week later when she called in, asking whether we had read about a man found shot to

A veteran called for help – but was very difficult to understand. We figured out that he was a stroke victim. He confirmed it, communicated that he was just out of the hospital after the stroke. He went home and found that the local utility had shut down his power for non-payment. With the Florida temps running above

A frantic veteran came to our office, unnerved by the news that his daughter had been assaulted by her boyfriend and sustained some bad injuries. To make matters worse, she has a couple of children that need help while their mother is recovering and they live almost 4 hours from him. The only thing stopping him from

A veteran suffering from severe Bi-polar Disorder had been near homeless for some time. He was staying with his 92-year-old mother.  His mom lives in a mobile home court that does not allow any overnight guests. The mobile homeowners threatened his elderly mom with eviction, so the veteran had to leave. Now he was truly homeless. He came to

  This case is about a young veteran with service-related medical issues.  He moved back to the Youngstown area.  Shortly after, his mother had a stroke.  Things continued to get worse.  They had $0 income and lost their home.  They began to live in their car, the disabled veteran, his mother that is a stroke

Today, we want to share a very moving experience that our corporate office staff had through a lunch invitation from a Veteran’s group in a local prison. Veterans Honored Through the Walls of Prison These men made some poor choices, whether deliberate or as a product of their environment. Now they are enduring the consequences

Greek Catholic Union of the U.S.A. GCU Lodge 164 with St. Mary Byzantine Catholic Church   Located at 356 So. Belle Vista Ave., Youngstown, OH Held a Bingo Night Fundraiser on Sunday, May 12, 2019 at St. Mary’s Assumption Social Center, to benefit three non-profit charitable organizations that support the needs of disadvantaged people within

Veterans’ Outreach, an Ohio based non-profit organization which aids those who have served our nation within essential aspects of their lives, is the charity for our first annual event. Models: Girls & Boys; classes of 2020, 2021, 2022; should message their picture if interested. All sizes welcome. Those chosen will be announced July 14, enjoying

PATRIOT BROTHERHOOD· Poker Run for Veterans’ Outreach on June 15th, 2019 Patriot Brotherhood’s mission is to… – support and defend the Constitution of the United States of America, our military veterans and first responders. – raise awareness to the sacrifices they’ve made and assist them in hardships resulting from their service. – open our brotherhood

K-D Lamp Company and SLC International Inc., both of Andover Ohio have come forward to support Veterans’ Outreach mission to Honor and Serve all Veterans.  Nicole Damratoski visited Teri Ely at Veterans’ Outreach in Liberty Township Ohio today to take a look at what we do for veterans and to drop off their first donation.

Today, we are pleased to share a “Case of the Week” from our corporate office located north of Youngstown, Ohio in Liberty Township. A Decorated Soldier’s Dignity Restored A young veteran came into our office the other day. He is highly decorated from his service in Afghanistan. He had recently lost his job and had

PATRIOT BROTHERHOOD· Poker Run for Veterans’ Outreach on June 15th, 2019 Patriot Brotherhood’s mission is to… – support and defend the Constitution of the United States of America, our military veterans and first responders. – raise awareness to the sacrifices they’ve made and assist them in hardships resulting from their service. – open our brotherhood

This week, we would like to share a “Case of the Week” from our corporate office north of Youngstown, Ohio in Liberty Township. Our Services Director received a call from a Veteran Case Manager out of the Akron Ohio area. She was in the process of finding housing for a female veteran with four teen-aged

This Case of the Week comes from our Hartselle, AL office written by Mike Johnson. This week we had a veteran, his wife and her mother come to the office to seek help. They had been evicted from their home and were currently all three living in their car, and to make matters worse the

We were contacted by a Veterans Case Manager from New York. She was working with a homeless veteran that had previously lived in Ohio. They were able to get him an apartment, but he was unable to get his drivers’ license due to an outstanding citation in Ohio, so that was holding him up from

Today, we want to share a “Case of the Week” from our corporate office located in Liberty Township, north of Youngstown Ohio. A veteran had a nice little wood working business established at his home. It wasn’t a lot, but it paid the bills. Unfortunately, there was a fire that destroyed the home. The veteran

This week our Case of the Week comes from our office in Sarasota, FL written by our regional manager, Bob Graham. An East Coast veteran approached our Sarasota office for assistance. He’s about to graduate from Florida International with a degree, but cannot pay his water bill which is due to be shut down tomorrow.

My name is Teri Ely, the Executive Director of Veterans’ Outreach.  I have been blessed with being a small part of a really great experience.  An older veteran I know that is in poor health was unable to use his tub for months due to a leaking problem.  I was in contact with Home Depot’s Team Depot regarding

An older veteran and his wife came to our office for an appointment with Bob, our Services Director. They needed help with their rent and some other small items. While talking with Bob, one of our veteran volunteers stopped by after attending a funeral. He looked very dapper in his suit and reminded us that

Today’s Case of the Week comes from our Hartselle, AL office written by Mike Johnson, our AL event coordinator. Last week we had a Vietnam veteran stop in to see us and inquire what we did. He stated that he was laid off in 2011 and has been living in his truck all this time.

Today’s Case of the Week comes from our Sarasota, FL office written by Bob Graham. A VA caseworker from the FL East coast contacted the Sarasota office to request help for a fully disabled veteran. The caseworker has been trying to get full 100% coverage for which the vet is fully qualified but nothing works

We were contacted several weeks ago by NEOCC. They have a sanctioned veterans group of inmates that wants to help veterans. These veterans have made some poor choices in life and are now paying their debt. We applaud NEOCC for permitting these men to give something to the community. It is a win win situation

A middle-aged veteran was new in town and went to our local VA. He was referred to Veterans’ Outreach for help. He had basically been thrown out of his home in another state and came to Youngstown where he knew someone he could stay with temporarily. We helped him with food, gas, clothing, and referrals

Today’s “Case of the Week” comes from our corporate office in Liberty Township, north of Youngstown, Ohio as told by Teri Ely, Veterans’ Outreach Executive Director. This veterans’ story has been evolving for several years. He first came to us when he was diagnosed with cancer. He needed help with rent, transportation for medical appointments,

This veteran first came to our office several years ago. He was behind on a utility and seeking employment. We were able to help with the utility and referred him to a local employer that was looking for help with security. He did get a job and has been working part-time. Occasionally, he gets laid

Save-A-Lot stores ran a campaign from Thanksgiving through Christmas to help local non-profits and the local residents. Save A Lot customers in Hubbard and Middlefield purchased bags of non-perishable foods to help veterans with their holiday meals. We are so grateful to be able to participate in such a generous action by the entire community.

Today’s Case of the Week comes from our Grayson, KY office. Written by our Regional Manager, Brandon Clark. A couple weeks ago a veteran approached me to see if Veterans’ Outreach could possibly help his daughter and son-in-law who is a veteran with their electric bill. They had a past due balance of $1291.60, and

Today’s Case of the Week comes from our Kentucky office, written by our Regional Manager, Brandon Clark. A couple of weeks ago at approximately 9:30 am the phone rings in the Grayson Office, thirty minutes before the office is to open. The veteran on the other end of the phone call states “I am outside in