This week, we want to share a “Case of the Week” from our Sarasota Florida office. We want to show you a simple series of emails that allowed a veteran to get assistance with his utility bill and his note of gratitude.
(veteran’s email to FL Regional Manager)
Attached are the documents for help with my electric bill. I was referred to you by the Hud Vash Program.
(FL office email back to veteran)
Ken: received the faxed documents and have called Duke to guarantee payment – wish we could do the whole amount, but we’re limited in our ability as we’re very small and want to help every vet w/a legitimate financial problem.
(veteran’s email to FL office)
Thank you so much God Bless you and your program. It’s truly a blessing.