Today’s Case of the Week comes from our Sarasota Office, written by Jan Worrel, our Event Coordinator.
A Veteran called in and needed assistance with his Duke Energy bill. He told me he had to have unexpected oral surgery and it took all his extra money for the month and he wasn’t able to pay his electric bill. He told me he hadn’t slept for the past week, worrying about his electric. Duke did give him an extension until October 11, but he still didn’t have the money to pay it. We were able to guarantee the bill. When we called to tell him it was guaranteed, he broke down and cried. Thanking us so much for what we do for veterans and his final words were ” I will be able to sleep tonight”